My mother got scammed ₹2,500 by a website that looked completely legitimate. I am a lawyer. And I could not help her.
She ordered a churidar online — professional website, smooth checkout. Inside the package: a plain red cloth worth ₹80. No refund. No response. My mother told me she would never shop online again. She hasn't.
The same month, I lost ₹10,000 to a freelancer ghost on LinkedIn. I knew the legal options. I also knew they'd cost more than ₹10,000 to pursue. So I wrote it off. Why does India have UPI, Aadhaar, and GST — but zero infrastructure for trust?
I shut down my edtech startup. Then I found Riza — a 16-year-old from Kerala who started coding at 9, won 8 hackathons across three continents, got personally awarded by the Chief Minister of Kerala for a hardware project that reached government ministers, and had YC partners inviting him to dinner before he was old enough to drive. He built the entire Claude AI orchestrator — the conversational engine at the heart of Pakka AI — from scratch. He didn't hesitate. Together we built Pakka AI. The system my mother deserved before she placed that order.